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Mercury evaluates the service performance of it's dealers and assigns
it's highest rating of "Mercury Premier" to those demonstrating
an exceptional commitment to service.
Earning a Mercury Premier Service rating
means Channel Marine:
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Achieves a 12-month service CSI
score above the national average. |
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Possesses all necessary service tools, test
equipment, manuals, and parts books. |
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Employs Certified and Master technicians. |
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Provides timely service for all Mercury Marine
customers. |
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Offers extended service hours and mobile
service, when appropriate. |
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Uses, displays and stocks adequate inventory
of genuine Mercury Precision Parts. |
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Offers a clean, neat shop with well-organized
tools and service literature. |
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